Education and Qualification: Any Graduate
Experience: 0 - 2 Years
Location: Dehradun
Designation: Associate/Senior Associate -(NonTechnical)
Summary :
- Take inbound calls
- Comprehend customers queries / Complains / Comments
- Display empathy/ understanding of the issue/ concern towards customer
- Provide quick an effective resolution to the customer's queries
- Handling multiple tasks simultaneously
- Has a knowledge of customer needs
- Is able to communicate clearly, both written and in speech
- Talks in a way the customer can understand
- Has a pleasant attitude
- Wants to delight customers, above and beyond call of duty
Desire Profile:
- Good Communication Skills.
- Candidate should be flexible with shifts.
- Handling customer queries over call.
- Candidate should be a team player.
- Fresh Graduates to 2 year of experience shall be considered
- One copy of updated resume
- One passport photograph
- One photo-identity proof
- Should possess excellent Oral Communication Skill
Must Cary The Following Documents at The Time of Interview:
Walkin Venue:
Plot - 23,
IT Park,
Shastradhara Road,
Dehradun
Website: www.genpact.com
Other Details:
Walk-In Details
Walk- in Date: 22nd December to 28th December (Including Sunday - December 23rd & Excluding December 25th )
Walk-in Time: 10am to 3 pm
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