Education adn Qualification: Any Graduate/PG
Experience: 0-2 Years
Location: Delhi,Delhi/NCR
Job Role: Executive - Customer Service
Description:
- Take inbound calls
- Comprehend customers queries / Complains / Comments
- Display empathy/ understanding of the issue/ concern towards customer
- Provide quick an effective resolution to the customer's queries
- Handling multiple tasks simultaneously
- Has a pleasant attitude
- Is able to communicate clearly, both written and in speech
- Talks in a way the customer can understand
- Wants to delight customers, above and beyond call of duty
- Has a knowledge of customer needs
Desired Profile:
- Good Communication Skills.
- Candidate should be flexible with shifts.
- Handling customer queries over call.
- Candidate should be a team player.
- Should possess excellent Oral Communication Skill
- Fresh Graduates to 2 year of experience shall be considered
Documents Required at The Time Of Interview:
- One copy of updated resume
- One passport photograph
- One photo-identity proof
Walkin Venue :
Genpact,
8th Floor,
DITP Building,
Shastri Park,
New Delhi.
Website: www.genpact.com
Other Details:
Walk-In Details
Walkin on 11th December to 15th December,2012 | Time: 10:00am - 3:00pm
for more details and source from Apply Here
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