Education and Qualification:B.Tech, M.Tech, MCA
Experience: Freshers - 2012 Batch
Location: Chennai, Noida
Last Date: Apr 01, 2013
Description:
HCL Technologies Recruitment Drive For 2012 Freshers - B.Tech, M.Tech, MCA
- Good communication skills
- Understanding of the Infrastructure Services Business (Knowledge of basic Networking and other technologies)
- Manage Customer escalations and providing technical resolutions
- Independent troubleshooting within SLA
- Adherence to standard operating procedures / work instructions
- Ensure quality of ticket closure and queue assignment ... etc
Additionally:
For DC Ops/ICC Fresher:
knowledge of DB/NW concept and good knowledge of OS.
For Help desk:
knowledge of Windows, MS Office, Internet Browsers, Adobe Acrobat etc.
Website: www.hcl.in
How To Apply:
For more details Visit and Apply Here
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